We help you to come up with innovative solutions to challenging environmental and social problems.

The common theme is our approach. We use design thinking and a human-centered design process to uncover new opportunities, improve existing systems, and design services, spaces and products that facilitate positive change in the world.

Our work spans a wide variety of areas where understanding how people think, act, and feel can lead the way towards improving the world. We know this is no easy task, but that’s why we work with great clients who are willing to tackle hard problems in areas such as sustainability, health, poverty, and education.

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We’ll work with you to find the best way we can help you, but here are a few ideas to get you started:

CONSULTING

Clients engage us in all kinds of projects because we use methods that look holistically at products, services, and experiences. This enables us to examine impacts and opportunities throughout a system or lifecycle, design for new behaviors and needs, and create solutions that are not just functional but also desirable.

  • Ethnographic based design research (contextual inquiry, observations, role playing, photo diaries…)
  • Participatory design and co-design
  • Creating stakeholder engagement
  • Designing for behavior change
  • Synthesis of insights into opportunities and guidelines
  • Concept generation and rapid prototyping
  • Evaluation and iteration on ideas, concepts, and current products/services/spaces

 

TRAINING / COACHING / WORKSHOPS / FACILITATION

We’re happy to build custom sessions for teams, organizations, or groups of mixed company. We’ve done quick hits as well as longer, on-going engagements. Here are a few sample topics:

  • Getting Unstuck 
  • Engaging Stakeholders in Meaningful Ways
  • Why use Human Centered Design
  • Design Research: How to do it and How to use it
  • Better Brainstorms
  • Sustainability – Making it cheaper isn’t enough
  • Designing for behavior change
  • Process evaluation / redesign
  • Visioning and prioritization